FAQ

Lacuna is continuously developing and expanding its distribution network.
Businesses engaged in selling workwear, safety footwear, and protective equipment can express their interest in distributing Lacuna products by contacting us via the contact form or by registering on the Lacuna B2B webshop and indicating their interest in reselling Lacuna products.

All applications are analyzed and approved based on the existing network of authorized Lacuna distributors and product range coverage in the region.

Business entities can order Lacuna products by sending a purchase order to: prodaja@lacuna.hr or through the Lacuna B2B webshop.

We invite all business partners to use the Lacuna B2B platform for ordering, as it simplifies daily operations. The platform’s features are fully user-oriented and available 24/7.

After registration, users gain access to a complete product overview — including availability information, technical documentation, and detailed product descriptions.

Lacuna also accepts inquiries and orders from end users via the B2B platform and forwards them to authorised distributors, in accordance with existing business arrangements or based on the customer’s geographic area of operation.

Lacuna products are available through a network of authorised distributors and work safety equipment stores across the region.

You can find Lacuna workwear, safety footwear, and other personal protective equipment in wholesale outlets, retail stores, and departments of major retail chains that offer professional occupational safety gear.
 

If you’d like to know where to find them in your area, contact us—we’ll gladly direct you to the nearest partner.

Send your inquiry to prodaja@lacuna.hr and include your location and the product category you’re interested in.

All business registrations undergo a verification process to ensure the accuracy of the information provided and to check if the user already exists in our system.
Once approved, login credentials are sent to the email address provided in the application.
These credentials become active the next business day after they are sent.

Upon first logging in, the user will receive an email with a link to access the Lacuna B2B webshop. The email will also recommend changing the initial password to ensure complete account security.

To schedule a meeting with a Lacuna sales representative, please send your inquiry to prodaja@lacuna.hr.

In your message, include basic information about your company, your exact location, and the occupational safety equipment product category you are interested in.
A member of our sales team will contact you as soon as possible to arrange a meeting time.

The Lacuna Education Center program is intended for users of personal protective equipment (PPE), occupational safety managers, procurement managers, and PPE distributors.

The educational program includes interactive training and workshops, practical demonstrations of protective equipment use, and consulting on equipment selection according to relevant EN and EN ISO standards and regulations.
Register by completing the APPLICATION FORM.

Through its newsletter campaigns, Lacuna informs customers about new products, promotional offers, and other important business updates.

To subscribe, simply enter your email address in the registration form located in the footer of the official lacuna.hr website.
This way, you’ll always stay informed about news, special offers, and important updates in Lacuna’s business operations.