Terms of use

The content published on the lacuna.hr website is the exclusive and complete property of Lacuna d.o.o. Parts of the website or the website in its entirety may not be copied, reproduced, transmitted, published or distributed without the prior authorisation of Lacuna d.o.o., except for cases of personal and non-commercial use of the content.

The content published on the lacuna.hr website, including textual, graphic and other materials, is regulated by the Copyright and Related Rights Act. If you wish to use any of the content published on the lacuna.hr website, prior authorisation from Lacuna d.o.o. is required. Requests for authorisation to use the content may be sent to the following email address: info@lacuna.hr.

The user undertakes not to:

  • use the website for any unlawful, offensive, defamatory, deceptive or rights-infringing purposes;
  • attempt to access areas of the website that are not publicly available or to bypass technical protection measures;
  • use automated systems (e.g. scrapers, bots) to collect data from the website without explicit authorisation;
  • allow unauthorised use of their user account;
  • interfere with the operation of the website or with servers connected to the website.

Lacuna d.o.o. takes reasonable technical and organisational measures to protect the website and user data from unauthorised access, loss, misuse and disclosure.

When using this website, we may collect personal data through the contact form or newsletter subscription. Detailed information on the processing of personal data through the website is available in the Privacy Policy

This website uses first-party and third-party cookies to provide you with an optimal user experience. Detailed information about cookies (including their duration) and how we use them is available in the Cookie Notice.

Lacuna d.o.o. shall not be liable for any damage that may arise from the use of or inability to use the Website.

Lacuna d.o.o. reserves the right to temporarily or permanently restrict or terminate access to any user who breaches these Terms.

Lacuna d.o.o. also reserves the right to modify the content and terms of use of the website without prior notice and shall not be held liable for any damages arising from such changes.

Free delivery

Free delivery in the Republic of Croatia and Slovenia for orders over €150.

Fast delivery

Over 10,000 stock items available for delivery within 24-48 hours

Returns of goods

30-day return policy.
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