Webshop

Terms of use


All content available on the Lacuna d.o.o. web site (lacuna.hr) is protected by copyright. Except as permitted, Lacuna d.o.o. gives visitors permission to download and export copyrighted material only for private use. For the reproduction or use of copyrighted material outside such a purpose, permission must be obtained directly from Lacuna d.o.o. If the permission is granted, it must be subject to the request that the name of the copyright owner and their interest for the material be mentioned upon reproducing or quoting the material in part or in whole.
 
By using www.lacuna.hr you agree to the internet privacy policy given below. The Internet privacy policy relates to the collection and use of personal information you can provide us with your activity on the Website.
We reserve the right to, at any time and at our discretion, alter or remove parts of this privacy policy. This Internet privacy policy is an addition to all other laws and regulations that are applicable to our Website.
We accept the importance of protecting the privacy of information collected on our website visitors, in particular information that can be used to ascertain an individual's identity ("personal data"). This Internet privacy policy determines the way in which your personal data gathered on the website shall be managed.
 
Personal data
Personal data of our website visitors are gathered only when consciously and voluntarily given. For example, we may need these data to provide you with additional services, to respond to any requests or queries or to pass them on. It is our intention for this policy to protect your data from use that is inconsistent with the applicable privacy protection laws of the Republic of Croatia.
 
Use of data
The personal data visitors submit to our site are used only for the purpose for which they were submitted. Copies of consent sent from Web sites that may contain personal data are stored as records archives or for the purposes of additional data storage.
 
Disclosure of data
In addition to your agreement or when the disclosure of data is required for the purpose for which they are submitted, personal data may also be disclosed in special situations in which we have reason to believe it to be necessary for identification, contact or court proceedings against anyone who destroys, violates or intentionally or unintentionally interferes with our rights or property, users or anyone who may be damaged by such actions. Likewise, we may disclose personal data if we consider it in proper intent that the law requires their disclosure.
 
Safety
We strive to ensure the security, integrity and privacy of personal data given on our website and we review and renew security measures in line with new technologies.
Unfortunately, no Internet data transfer can be guaranteed with complete safety.
However, we shall endeavor to take all the necessary steps to protect the personal data you submit through our Internet products and services. In the moment we collect your data, we shall do our best to ensure their safety in our system.
Moreover, our employees and associates who provide us with our data systems services are obliged to respect the confidentiality of any personal data we keep. However, we shall not be held responsible for any events that occur due to unauthorized access to your personal data.
 
Cookies
"Cookies" are the information that a website transfers to an individual's hard disk for storage purposes. Cookies, the use of which is the industry standard and which are used by most websites, including ours, can facilitate the user's continuous access to and use of the site. They allow us to tailor the website to your needs. If you do not want data collected through cookies, there is a simple procedure in most browsers that allows you to accept or discard the ability to use cookies. But you need to know that cookies may be necessary to provide you with some of the features of our on-line service.
 
Like many website operators, we use the services of an independent company that measures and analyzes the use of the Internet through our website. We use these third-party services to collect the following key information about the use of our websites which include:
• the number of visits to our website
• number of individual visitors to our website
• how much time these individual visitors spend on our website when they visit it
• the usual entry and exit points from our website.
 
Access to data
We shall endeavor to take all the necessary steps to ensure the safety of any collected personal data. We shall also strive to ensure the accuracy and and up-to-dateness of these data. If at any time you discover that the data we keep on you is inaccurate you can contact us and we shall make the necessary corrections.
Moreover, our employees and associates who provide us with our data systems services are obliged to respect the confidentiality of any personal data we keep.
 
Links to other websites
We offer links to websites outside of our website, as well as third-party websites. These websites are not under our control and we cannot accept responsibility for the behavior of companies associated with our website. Before disclosing your personal data on any other website, we encourage you to review the terms and conditions of use of a given website as well as its privacy policy.
Issues and questions
If we find any persistent problems and important issues related to our Website, we shall take them seriously and work hard to resolve them. If you have any other questions regarding our Privacy Policy, or if you have a problem or a complaint, please contact us.
B2B WEB SHOP

B2B WEB SHOP

Lacuna B2B Internet platform makes everyday business easier.
User-friendly functionalities are available 24/7.

DELIVERY AND RETURNS

DELIVERY AND RETURNS

More than 10,000 items on central stock for dispatch within 24-48 hours. Free shipping by shipping zones. 30-day return period.

PRODUCT CUSTOMIZATION

PRODUCT CUSTOMIZATION

We can turn your ideas into custom made products and enhance your brand identity by print or embroidery.

CATALOGUES

CATALOGUES

Browse and download digital edition of Lacuna catalogues and explore the full Lacuna product range.